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Trading standards officers ensure goods and services are sold in a way that complies with legislation.

What trading standards officers do

  • verify the accuracy of equipment
  • check that product claims are accurate
  • carry out undercover operations to discover fraud
  • advise consumers and traders
  • identify potential hazards or unsafe products
  • prosecute those who breach consumer laws
  • check the legality of imports.

Key skills for trading standards officers

  • written and verbal communication skills
  • problem-solving and investigational skills
  • powers of observation and attention to detail
  • ability to absorb technical and complex information
  • interest in technology, statistics and the law.

Training to be a trading standards officer

The Trading Standards Institute (TSI) professional qualifications in consumer affairs and trading standards are at four levels:

  • Foundation Certificate in Consumer Affairs & Trading Standards
  • Module Certificate in Consumer Affairs & Trading Standards
  • Diploma in Consumer Affairs & Trading Standards
  • Higher Diploma in Consumer Affairs & Trading Standards.

You can combine study with paid employment and work up through the qualifications, or you can study for a TSI accredited degree and start professional qualifications at a higher level.

Salaries for trading standards officers

Trainee starting salaries are around £15,000 to £20,000 a year. Qualified officers can earn from £21,000 up to £50,000 a year.

Professional bodies

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