Employer of the week

Add this graduate careers advice article to your favouritesADD ADVICE TO FAVHousing officer

Housing officers work in local authorities, housing associations and similar bodies.

What housing officers do

  • manage housing services on behalf of their employer
  • assess housing needs and assign resources
  • interview clients and give advice
  • administer rent collections and arrange property maintenance
  • liaise with tenant groups and a variety of professional bodies
  • perform a range of administrative tasks, including planning budgets, supervising teams, developing policies and writing reports.

Key skills for housing officers

  • ability to deal with stress
  • good interpersonal skills
  • responsible attitude
  • ability to work both individually and as part of a team
  • good communication skills
  • organisational and administrative skills
  • flexibility
  • numeracy.

Training to be a housing officer

For those without a qualification in housing, a graduate conversion course or postgraduate qualification is required. This is followed by a mix of in-house and on-the-job training.

Salaries for housing officers

A housing officer can expect a starting salary of around £15,000 to £26,000 depending on experience and location.

Professional bodies

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Public sector & social services

 

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