ADD ADVICE TO FAVHousing officer
Housing officers work in local authorities, housing associations and similar bodies.
What housing officers do
- manage housing services on behalf of their employer
- assess housing needs and assign resources
- interview clients and give advice
- administer rent collections and arrange property maintenance
- liaise with tenant groups and a variety of professional bodies
- perform a range of administrative tasks, including planning budgets, supervising teams, developing policies and writing reports.
Key skills for housing officers
- ability to deal with stress
- good interpersonal skills
- responsible attitude
- ability to work both individually and as part of a team
- good communication skills
- organisational and administrative skills
- flexibility
- numeracy.
Training to be a housing officer
For those without a qualification in housing, a graduate conversion course or postgraduate qualification is required. This is followed by a mix of in-house and on-the-job training.
Salaries for housing officers
A housing officer can expect a starting salary of around £15,000 to £26,000 depending on experience and location.





