ADD ADVICE TO FAVHotel manager
Hotel managers manage guest services at a hotel, including accommodation, conferences, catering and leisure. They manage a team of employees, many of whom may be part-time or seasonal employees.
What hotel managers do
- recruit and train staff
- plan and control budgets
- analyse sales figures and set business targets
- hold planning meetings with heads of departments to decide strategy
- ensure that guests enjoy good customer service
- devise marketing strategies to generate more business.
Key skills for hotel managers
- ability to organise other people’s work
- verbal and written communication skills
- ability to prioritise and multitask
- teamwork and leadership skills
- willingness to do routine tasks if staff are absent
- initiative
- stamina
- commercial awareness
- numeracy
- willingness to work unsocial hours.
Training to be a hotel manager
Many hotels run training schemes that enable trainee managers to experience different positions within the company.
Salaries for hotel managers
Starting salaries for graduates depend very much upon the size of the hotel, ranging from £18,000 to £20,000. Subsequent salaries can rise to over £100,000, with bonuses for reaching targets.
